Is an education portal messenger available?
Depending on the individual settings, messages are sent via email, messaging function in the education portal and/or push notification in the education portal app. It is not possible to add attachments or images to messages in the basic messaging function.
- Send broadcast messages
- Send messages to individual pupils
- Send messages to individual legal guardians
- Send messages to individual employees
Send broadcast messages
The feature Broadcast messages allows principals and authorized employees to send messages to the organization users. Broadcast messages are a one-way communication channel. Replies or discussions are not intended.
New Messages
To create a broadcast message in the education portal, click the Broadcast button in the Organization widget on the dashboard. Make sure that the feature Broadcast is enabled.
Click the New broadcast message button to create a new message.
Select if you want to notify only the recipient, the recipient and their legal guardians or only the legal guardians in the Notify drop-down. Then use the filters to select the recipients and check the corresponding boxes. Click Continue.
Verify that the number indicated in Recipients corresponds to the number of recipients the broadcast message should be sent to.
Enter a Subject and the Message. The subject needs to be at least 5 characters long and the message needs to be at least 10 characters long. Optionally, you can also upload attachments. You can check the message before it is sent. Click Continue.
Verify the number of recipients, the subject and content of the message. The Recipients are also listed in the table below. Check the box Confirm broadcast message. Once sent, the message cannot be revoked or deleted. and click Confirm & send.
Sent Messages
In the overview table, all sent broadcast messages are displayed. It is also indicated, if a message could not be sent. You can carry out a detailed check using the button in the "Actions" column, where all recipients are listed individually.
Send messages to individual pupils
To send a message to a pupil, open the Classes and Students option in the Organization widget on the Dashboard.
Click the Send Message button in the row of the pupil you would like to send a message.
Enter the message and click the Send button.
Send messages to individual legal guardians
To send a message to a legal guardian, open the Classes and Students option in the Organization widget on the Dashboard.
Click on the name of the legal guardian you would like to send the message to.
Click the Send Message link in the pop up window of the legal guardian you would like to contact.
Enter the message and click the Send button.
Send messages to individual employees
To send a message to an employee, open the Team option in the Organization widget on the Dashboard.
Click the Send Message button in the row of the employee you would like to send a message.
Enter the message and click the Send button.
